Skills & Competencies for Information Technology Director

Information Technology Director job profile

JOB SUMMARY for Information Technology Director

Establishes, plans, and administers the overall policies and goals for the information technology department.

JOB RESPONSIBILITIES for Information Technology Director

Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems. Manages the research and selection of IT equipment, applications, and supplies.

Information Technology Director SALARY RANGE

BASE 50%
$204,033
TOTAL 50%
$234,676
Job Level
M04
Job Code
IT10000048
Education/Degree
Bachelor's Degree
Reports To
CIO

Information Technology Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Director skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Information Technology Director

1 Job Family Competencies – Business Continuity
Proficiency Level -4
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites the importance of business continuity planning and implementation.
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Level 2 Behaviors
(Light Experience)
Assists in resolving systems issues to ensure continuous business operations.
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Level 3 Behaviors
(Moderate Experience)
Executes business continuity plans to maintain uninterrupted services across our business.
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Level 4 Behaviors
(Extensive Experience)
Evaluates business continuity plans to ensure effectiveness in responding to incidents.
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Level 5 Behaviors
(Mastery)
Develops and drives business continuity protocols to minimize disruption to business operations.
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2 Job Family Competencies – Information Technology Infrastructure Library (ITIL)
Proficiency Level -3
Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Describes the ITIL principles in providing effective helpdesk support.
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Level 2 Behaviors
(Light Experience)
Conducts post-event analysis using the ITIL problem management process to prevent further occurrences.
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Level 3 Behaviors
(Moderate Experience)
Makes platform decisions to align with ITIL best practices and governance.
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Level 4 Behaviors
(Extensive Experience)
Delivers structured operations to perform in accordance with ITIL concepts and best practices.
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Level 5 Behaviors
(Mastery)
Conceptualizes the configuration management processes to meet ITIL’s objectives.
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3 Information Technology Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Director
Proficiency Level - 4
5 Competency for - Information Technology Director
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Information Technology Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3 Information Technology Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Director
Proficiency Level - 4
5 Competency for - Information Technology Director
Proficiency Level - 5

Summary of Information Technology Director skills and competencies

There are 0 hard skills for Information Technology Director.
11 general skills for Information Technology Director, Business Continuity, Information Technology Infrastructure Library (ITIL), IT Audit, etc.
12 soft skills for Information Technology Director, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Director, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Planning and Organizing.

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